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Practice Management

  • General Manager

Martin Randall

The General Manager provides leadership and management skills to guide and develop the Practice to meet future business needs and ensure the sustainability of Leatside Surgery. The General Manager liaises with the Clinical Commissioning Group, voluntary agencies, Social Services, Local Practices and Hospitals to ensure the Practice meets the care requires of its patients.

  • Operations Manager

Sophie Andrews

The Operations Manager is responsible for the day to day operational management of the Practice and is the Team Leader for Reception, Nurse Admin, Secretarial and IT functions.


  • Secretaries

    • Julie

    • Louise

    • Sarah

  • IT & Audit

    • Karen

  • Nurses' Clerks/Notes Summariser

    • Sarah R

    • Stacey

    • Sarah B


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

  • Sally Smeaton Reception Team Leader

    • Catherine

    • Debbie

    • Lauren

    • Mandy

    • Mel

    • Michelle

    • Sandra

    • Sarah T

    • Tanya
    • Hannah

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