Tel: 01803 862671
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Any patients requiring information about testing should visit the NHS website. Testing is now available to symptomatic people over the age of 5. Patients who do not have access to or cannot use the internet can call a dedicated phone line below, which can be used to order a test if no other options are available.
The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00. The majority of test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results.
For sheilding queries - please call DRSS 01626 883899
NHS App - By using the #NHSApp you can check your symptoms and order repeat prescriptions whilst self-isolating at home. To find out more go to: http://www.nhs.uk/nhsapp #coronavirus #COVID19 #StayHomeSaveLives
The cervical screening programme for routine screening is now open. Anybody who receives an invite for their cervical screen should contact the surgery for an appointment, don’t put it off. It’s one of the best ways to protect yourself from cervical cancer.
All consultations with a doctor or nurse are arranged strictly by appointment only, except in an emergency. We want you to see the doctor of your choice but, in an emergency, this may not always be possible. An urgent appointment will always be available on the day with the duty doctor.
To make an appointment telephone 01803 862671 or visit the surgery between:-
Telephone lines are open 08:30 - 18:00 every weekday.
Please do not ‘store-up’ problems for one consultation slot. If you think your problem will need extra time please ask reception for a longer appointment.
Please inform reception if you are feeling unwell in the waiting area or if you have a sick or ill child with you.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Our dedicated Cancellation Line is 01803 862671 (Option 1).
Similarly, if the doctor refers you to a consultant and you no longer require the appointment, please inform the appropriate department at the hospital as soon as possible.
Rather than attending the surgery it may be better for you to talk to your doctor on the phone in the first instance. Phone the surgery 01803 862671 and ask the receptionist to arrange for a telephone consultation with your doctor.
You can phone the GPs here at Leatside direct on their direct dial lines, please click on the link below to save your own copy. The table will show you when they are normally available and the number to telephone. Please note: there may be times, when the GPs will not be available at the specific times stated - for example when on annual leave, when taken ill or when they are having to be the emergency duty doctor. At these times, the doctors direct lines will be forwarded to the Reception Team.
For same day visits, please:
For routine visits, whilst every effort will be made to provide the doctor of your choice, this cannot be guaranteed. All emergency visits will be made by the duty doctor.
This is a requirement (known as Improved Access) where practices ensure that from Monday to Thursday a practice in each area is open between 6pm-8pm.
To access the following appointments please continue contact us here at Leatside:
Mondays: 6.00pm to 8.00pm – Leatside Surgery
Tuesdays: 6.00pm to 8.00pm – Chilington Surgery & Ashburton Surgery (rotation basis)
Wednesdays: 6.00pm to 8.00pm – Buckfastleigh Medical Practice & Catherine House (rotation basis)
Thursdays: 6.00pm to 8.00pm – Dartmouth Medical Practice
We offer weekend appointments situated in two central hub locations:
Please call us here at Leatside to pre-book a Weekend appointment:
Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice
To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the clinician seeing you on the day is the only person who will have access to your medical record, this consent is valid for 28 days from the appointment date. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent then it will not be suitable for you to book the appointment.
Thank for you your co-operation and support and we hope you make full use of this new service.
Our team of six nurses, four healthcare assistants (HCA) and a phlebotomist hold morning and afternoon/evening clinics from Monday to Friday 08:30 - 18:00.
They provide a wide range of services including; immunisation and travel advice, blood testing, ECG’s, wound dressing, health checks, oral contraception, HRT checks, smears, ear syringing and smoking and dietary (healthy eating) advice and support.
To make an appointment contact reception.
Get an eConsult response
within 48 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.