Update on Covid-19 Vaccinations

Dear Patient,


18.1.2021 Update on Covid-19 vaccinations for Leatside patients 

For the past few weeks our team, working with nine other local GP surgeries and volunteers have been working seven days a week to coordinate and deliver Covid-19 vaccinations to our patients. The clinics are taking place at St Boniface House near Buckfastleigh but we hope to be able to provide some satellite clinics from the surgery in the coming weeks as and when supply enables.

Over the last week we have been able to vaccinate residents and staff at the Totnes care homes dedicated to care of the elderly and have managed to vaccinate the majority of our patients aged 80 and above. In total we have delivered 1,172 vaccinations to our registered patients in addition to those health and social care workers such as care home staff who work within Totnes. In total the group of ten surgeries have delivered 5.141 vaccinations.

We will continue to proactively contact those who have yet to receive or decline the vaccine, but with more vaccines coming in this week we are now able to open up clinics to those patients aged 75 and above.

Our booking line is open from 2pm-6pm Monday – Friday (01803 862671) and the announcement will let you know whether we currently have available appointments. You will be asked to book an appointment now and at the same time in 12 weeks for your booster. We will contact those patients shortly who have already received their first jab but who do not have a follow up appointment.

Our biggest frustration at the moment is the uncertainty with regards to vaccine supply as we are only notified of deliveries a few days before we receive them – we have no control over the volume or manufacturer of the vaccine. The delivery schedules also vary wildly across the country. This means that we are required to plan, arrange, advertise and book clinics at very short notice. To put this in context we usually plan our annual flu clinics approximately two months in advance.

We are hopeful however that in the coming weeks will be able to move to regular supply so that we can give more certainty to patients, staff and our wonderful volunteers.

In line with national guidelines please do not contact the surgery to query when we will be offering the vaccine to the next cohort. From now we will ensure that the website is updated and emails sent out when the next cohort is eligible and supply allows.

Below is a summary of the JCVI priority list with those highlighted in bold those which are currently eligible.

1 - Residents in a care home for older adults and their carers
2 - All those aged 80 and over, as well as frontline health and social care workers
3 - All those aged 75 and over

*** above are eligible ***


4 - All those aged 70 and over, as well as clinically extremely vulnerable individuals
5 - All those aged 65 and over
- All individuals aged 16-64 with underlying health conditions which put them at higher risk of serious disease and mortality as well as unpaid carers.
- All those aged 60 and over
- All those aged 55 and over
- All those aged 50 and over


Thank you for your patience and stay safe.

Martin Randall
General Manager

If you wish to volunteer to help please e-mail  volunteer.sdtandshpcn@nhs.net

Book an appointment image Book an appointment

  • Booking an appointment

    All consultations with a doctor or nurse are arranged strictly by appointment only, except in an emergency. We want you to see the doctor of your choice but, in an emergency, this may not always be possible. An urgent appointment will always be available on the day with the duty doctor.

    To make an appointment telephone 01803 862671 or visit the surgery between:-

    • 08.00 and 19:30 Monday - Thursday
    • 08:00 and 18:30 Friday

    Telephone lines are open 08:30 - 18:00 every weekday.

    Please do not ‘store-up’ problems for one consultation slot. If you think your problem will need extra time please ask reception for a longer appointment.

    Please inform reception if you are feeling unwell in the waiting area or if you have a sick or ill child with you.

    Cancellations:

    If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

    Our dedicated Cancellation Line is 01803 862671 (Option 1). 

    Similarly, if the doctor refers you to a consultant and you no longer require the appointment, please inform the appropriate department at the hospital as soon as possible.

  • Home visits

    For same day visits, please:

    1. Telephone the surgery before 10:30.  Only emergency visits can be accepted after that time.
    2. Give the name of the patient, full address and directions of how to get there, if requested.  (Please ensure that the house number or name is visible for the doctor) 
    3. Give a contact telephone number.

    For routine visits, whilst every effort will be made to provide the doctor of your choice, this cannot be guaranteed. All emergency visits will be made by the duty doctor.

  • Evening and weekend appointments

    Improved Access service for evening and weekend appointments.

    Evening access

    This is a requirement (known as Improved Access) where practices ensure that from Monday to Thursday a practice in each area is open between 6pm-8pm. 

    To access the following appointments please continue contact us here at Leatside:

    Mondays: 6.00pm to 8.00pm – Leatside Surgery
    Tuesdays: 6.00pm to 8.00pm – Chilington Surgery & Ashburton Surgery (rotation basis)
    Wednesdays: 6.00pm to 8.00pm – Buckfastleigh Medical Practice & Catherine House (rotation basis)
    Thursdays: 6.00pm to 8.00pm – Dartmouth Medical Practice

    Weekend Improved Access Service

    We offer weekend appointments situated in two central hub locations:

    Please call us here at Leatside to pre-book a Weekend appointment:

    Fridays: 6.00pm—8.00pm 
    Saturdays: 8.00am—6.00pm 
    Sundays:  8.00am—2.00pm 

    Consent to share your medical records with another practice:

    Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice

    To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the clinician seeing you on the day is the only person who will have access to your medical record, this consent is valid for 28 days from the appointment date. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent then it will not be suitable for you to book the appointment. 
    Thank for you your co-operation and support and we hope you make full use of this new service. 

  • Appointments with a Practice Nurse or Healthcare Assistant

    Our team of six nurses, four healthcare assistants (HCA) and a phlebotomist hold morning and afternoon/evening clinics from Monday to Friday 08:30 - 18:00.

    They provide a wide range of services including; immunisation and travel advice, blood testing, ECG’s, wound dressing, health checks, oral contraception, HRT checks, smears, ear syringing and smoking and dietary (healthy eating) advice and support.

    To make an appointment contact reception.