*** Please Read ***

*** Important notice regarding Covid-19 vaccinations ***

Dear Patient,

First Vaccinations

We are now unable to book first Covid-19 vaccinations for patients due to the national supply chain. Once we are able to recommence offering first vaccinations we will update this website, social media and our phone message. For those patients aged under 50 we will initially contact via text message to book.

Second Vaccinations

Please be assured however that we have vaccine supply for all of our patients who require a second Covid-19 vaccination. In the majority of cases these will be given in the 11th week after your first vaccination. We will contact you directly one to two weeks ahead of time to book your appointment. This may be over the phone or by text message.  

Please do not contact reception regarding the above. We will contact you.

 

Book an appointment image Book an appointment

  • Booking an appointment

    All consultations with a doctor or nurse are arranged strictly by appointment only, except in an emergency. We want you to see the doctor of your choice but, in an emergency, this may not always be possible. An urgent appointment will always be available on the day with the duty doctor.

    To make an appointment telephone 01803 862671 or visit the surgery between:-

    • 08.00 and 19:30 Monday - Thursday
    • 08:00 and 18:30 Friday

    Telephone lines are open 08:30 - 18:00 every weekday.

    Please do not ‘store-up’ problems for one consultation slot. If you think your problem will need extra time please ask reception for a longer appointment.

    Please inform reception if you are feeling unwell in the waiting area or if you have a sick or ill child with you.

    Cancellations:

    If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

    Our dedicated Cancellation Line is 01803 862671 (Option 1). 

    Similarly, if the doctor refers you to a consultant and you no longer require the appointment, please inform the appropriate department at the hospital as soon as possible.

  • Home visits

    For same day visits, please:

    1. Telephone the surgery before 10:30.  Only emergency visits can be accepted after that time.
    2. Give the name of the patient, full address and directions of how to get there, if requested.  (Please ensure that the house number or name is visible for the doctor) 
    3. Give a contact telephone number.

    For routine visits, whilst every effort will be made to provide the doctor of your choice, this cannot be guaranteed. All emergency visits will be made by the duty doctor.

  • Evening and weekend appointments

    Improved Access service for evening and weekend appointments.

    Evening access

    This is a requirement (known as Improved Access) where practices ensure that from Monday to Thursday a practice in each area is open between 6pm-8pm. 

    To access the following appointments please continue contact us here at Leatside:

    Mondays: 6.00pm to 8.00pm – Leatside Surgery
    Tuesdays: 6.00pm to 8.00pm – Chilington Surgery & Ashburton Surgery (rotation basis)
    Wednesdays: 6.00pm to 8.00pm – Buckfastleigh Medical Practice & Catherine House (rotation basis)
    Thursdays: 6.00pm to 8.00pm – Dartmouth Medical Practice

    Weekend Improved Access Service

    We offer weekend appointments situated in two central hub locations:

    Please call us here at Leatside to pre-book a Weekend appointment:

    Fridays: 6.00pm—8.00pm 
    Saturdays: 8.00am—6.00pm 
    Sundays:  8.00am—2.00pm 

    Consent to share your medical records with another practice:

    Please note as this contract is being delivered at scale across the locality, you will not necessarily be seen by a GP, Practice Nurse or HCA known to you from your practice

    To ensure that the Clinician you see has full access to your medical records, when you book your appointment the Administrator will ask you to consent to sharing your medical records. Once consent is gained the clinician seeing you on the day is the only person who will have access to your medical record, this consent is valid for 28 days from the appointment date. It is essential that consent is gained for you to be able to have the appointment. If you feel you do not wish to provide consent then it will not be suitable for you to book the appointment. 
    Thank for you your co-operation and support and we hope you make full use of this new service. 

  • Appointments with a Practice Nurse or Healthcare Assistant

    Our team of six nurses, four healthcare assistants (HCA) and a phlebotomist hold morning and afternoon/evening clinics from Monday to Friday 08:30 - 18:00.

    They provide a wide range of services including; immunisation and travel advice, blood testing, ECG’s, wound dressing, health checks, oral contraception, HRT checks, smears, ear syringing and smoking and dietary (healthy eating) advice and support.

    To make an appointment contact reception.