Tel: 01803 862671
Thank you. Your choice has been saved. You can change your preferences at any time.
Any patients requiring information about testing should visit the NHS website. Testing is now available to symptomatic people over the age of 5. Patients who do not have access to or cannot use the internet can call a dedicated phone line below, which can be used to order a test if no other options are available.
The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00. The majority of test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results.
For sheilding queries - please call DRSS 01626 883899
NHS App - By using the #NHSApp you can check your symptoms and order repeat prescriptions whilst self-isolating at home. To find out more go to: http://www.nhs.uk/nhsapp #coronavirus #COVID19 #StayHomeSaveLives
The cervical screening programme for routine screening is now open. Anybody who receives an invite for their cervical screen should contact the surgery for an appointment, don’t put it off. It’s one of the best ways to protect yourself from cervical cancer.
If you wish to register as a patient with the Leatside Surgery, please contact reception where you will be given the appropriate information and application forms. You will be required to present two forms of identification, one of which must be photographic. Patients register with the practice but may request to see any of the doctors. You do not have to see the named doctor, however, to help us to help you, we will identify one of our doctors as your ’usual doctor’ who will be the person mainly responsible for issuing repeat prescriptions.
If you live within our Practice Area then you will be able to register with the practice. If you live outside the Practice Area you may still be able to register with us as part of our Out of Area patient scheme. If you live outside of the boundary please ask at reception to see whether you are able to register in this way. Children under the age of 16 are not able to be registered on the Out of Area registration scheme.
Our Practice Area can be viewed here
All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.
Medical treatment is available from the date of registration. Please contact reception for further information. If you have any specific communication needs that we need to be aware of please inform reception.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
If you change your address, or telephone number, please inform the surgery as soon as possible. This helps to keep our records up to date and ensures appointments are sent to the correct address.
Please also remember to inform the appropriate hospital department if you are awaiting an appointment or undergoing treatment.
If you move outside the practice area it is important that you register with another doctor as soon as possible to avoid complications, should you need to see a doctor urgently. The doctors are responsible for patients at the address shown on their medical records held at the practice. Should you wish to stay with the Practice you may be able to do so as an Out of Area Registration. Please ask at reception for details as to whether you will be able to continue as a patient under this scheme.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.
Get an eConsult response
within 48 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.