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Any patients requiring information about testing should visit the NHS website. Testing is now available to symptomatic people over the age of 5. Patients who do not have access to or cannot use the internet can call a dedicated phone line below, which can be used to order a test if no other options are available.
The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00. The majority of test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results.
For sheilding queries - please call DRSS 01626 883899
NHS App - By using the #NHSApp you can check your symptoms and order repeat prescriptions whilst self-isolating at home. To find out more go to: http://www.nhs.uk/nhsapp #coronavirus #COVID19 #StayHomeSaveLives
The cervical screening programme for routine screening is now open. Anybody who receives an invite for their cervical screen should contact the surgery for an appointment, don’t put it off. It’s one of the best ways to protect yourself from cervical cancer.
GP surgeries do not provide a minor injuries service.
If you have a minor injury you should either attend the Accident and Emergency department at Torbay Hospital, or the Minor Injuries Unit at Newton Abbot, Totnes or Dawlish Community Hospitals. You see can see the current live WAITING TIMES at each of these units by clicking here.
Minor injuries include things like:
Torbay Hospital’s Emergency Department (A&E) can be a busy place. If you have a minor injury or condition which you feel needs medical attention, but is not an emergency, it may be quicker to be seen at one of our Minor Injuries Units (MIU).
For examples of the type of injuries and conditions best treated at MIUs please see our Minor Injuries Units page. This page also includes information on location, opening times, x-ray availability, as well as those injuries and conditions that cannot be treated at MIUs. Alternatively, you can visit NHS Choices’ A-Z of health conditions and treatments.
If you’re not sure which service is best for you please phone 111 for guidance.
Please be aware the waiting times and number of waiting patients displayed is updated every five minutes and may have changed by the time you arrive at the unit.
If your injury is not serious, you can get help from a minor injuries unit or urgent care centre, rather than going to an A&E department. This will allow A&E staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait.
Get an eConsult response
within 48 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.