All consultations with a doctor or nurse are arranged strictly by appointment only, except in an emergency. We want you to see the doctor of your choice but, in an emergency, this may not always be possible. An urgent appointment will always be available on the day with the duty doctor.
To make an appointment telephone 01803 862671 the surgery between:-
- 08.00 and 18:00 Daily
Please do not ‘store-up’ problems for one consultation slot. If you think your problem will need extra time please ask reception for a longer appointment.
Please inform reception if you are feeling unwell in the waiting area or if you have a sick or ill child with you.
Certain appointments, GP Face to Face, GP Telephone Consults, Cervical Smears, and Long Term Condition reviews (with appropriate invite) can be booked online using the NHS App or the AirMid \ Systm Online App.
Appointments with a Practice Nurse or Healthcare Assistant
Our team of six nurses, four healthcare assistants (HCA) and a phlebotomist hold morning and afternoon/evening clinics from Monday to Friday 08:30 – 18:00.
They provide a wide range of services including; immunisation and travel advice, blood testing, ECG’s, wound dressing, health checks, oral contraception, HRT checks, smears, ear syringing and smoking and dietary (healthy eating) advice and support.
To make an appointment contact reception.
Home visits
For same day visits, please:
- Telephone the surgery before 10:30. Only emergency visits can be accepted after that time.
- Give the name of the patient, full address and directions of how to get there, if requested. (Please ensure that the house number or name is visible for the doctor)
- Give a contact telephone number.
For routine visits, whilst every effort will be made to provide the doctor of your choice, this cannot be guaranteed. All emergency visits will be made by the duty doctor.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Our dedicated Cancellation Line is 01803 862671 (Option 1), this line is for cancellations and re-booking only, you cannot book new appointments or make enquiries on this line. If you need to make a new appointment or make an enquiry, you will be transferred to the reception team.
Unfortunately we cannot facilitate a cancellation waiting list.
Similarly, if the doctor refers you to a consultant and you no longer require the appointment, please inform the appropriate department at the hospital as soon as possible.
