Under our total triage model, all clinical triage is to be carried out by by a GP. Reception staff support this process by ensuring your request is logged safely and efficiently, whether you contact us online, by phone, or in person. They are also bound by strict confidentiality rules exactly like all NHS staff.
You are always welcome to submit your request online if you prefer not to discuss it verbally, and if you cannot use the online form, our team will help in the most discreet and respectful way possible.
