Call: 01803 862671 – Lines open 8am to 6pm Monday to Friday

Complaints and compliments

We welcome all feedback and complaints. Your comments and suggestions are important to us, whether your experiences have been good or bad. We make every effort to provide the best possible service to everyone who attends the surgery. However, we recognise that things can sometimes go wrong, and a patient may feel they have a genuine cause for complaint. Please be reassured that your care and that of your family will not be affected as a result of making a complaint or submitting feedback.

You can find details of our complaints policy

You can contact the surgery by telephone to make a complaint or a compliment, or alternatively you can complete one of the forms from the links below:

I would like to provide feedback

I am making a complaint

Date published: 20th September, 2023
Date last updated: 23rd October, 2025