Leatside Surgery

Lines open 08:00 – 18:00 Monday to Friday

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. If you wish to register as a patient with the ... [continue] How to register

Named GP

All patients at our practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Feedback and complaints

We welcome all feedback and complaints. Your feedback comments and suggestions are important to us, regarding good or bad experiences. We make every effort to give the best service possible ... [continue] Feedback and complaints

COVID-19 Information

Anyone showing symptoms of COVID-19 should not visit the Practice. Boosters can be booked on the National Booking System online or by calling 119, with mass vaccine sites in Torquay, ... [continue] COVID-19 Information

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. If you live outside the Practice Area you may still be able to register with us ... [continue] Practice boundary

Privacy

Please read the Leatside Surgery Privacy Notice below or you can download a copy. Privacy notice This privacy notice describes the data, the practice holds about you, why we hold ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014